I’ve had a couple of emails and facebook comments that asked, or at least inferred, was this a real email? Yes, it was. I do get questions like these from time to time, it’s unusual to get all them all in a single email. The final question in the email from my colleague was:
How important do you think operational transparency is?
My response was again curt and to the point. I think. without context for the question, this was the best I can do.
Very. There are time when it is OK to be opaque there is never a time to be deceptive. Your manager should never tell you he/she will work on a promotion for you when they know they have no ability to deliver it. They should never tell you your position is solid, when they know it isn’t.
Austin Business Journal posted an article with a quote from a University of Texas (UT) expert on recent staff actions at Dell. I wrote a response/comment which I think nicely bookends this series of posts. Thanks for all the positive feedback.