I watched with interest a few weeks back when Apple Steve Jobs launched into positioning Apple products, namely the iPad against other soon-to-be tablet PC’s. Now this isn’t a robust defense of the Dell Streak (5-inch) Internet phone/wifi device/tablet, it is commentary on what happened next.
A few days later, RIM CEO Jim Balsillie fired back at Jobs with a great media qoute about Apples “Distortion Field”. Saying amongst other things that the RIM 7-inch tablet aka Playbook, will get a good market share and that “we know that Adobe Flash support actually matters to customers who want a real web experience”.
Which brings up an interesting point. I just got a brand new Blackberry Torch, which has Blackerrys latest 6.0 OS, a touch screen and some really nice software and service integration that combines RSS, Facebook and Twitter feeds together. The phone has also been pretty reliable in my first 3-weeks of use, I’ve only had to remove the battery once to force a reboot.
Every time I visit a web page that has flash, the webkit enabled browser reports “This graphic requires version 9 or higher of Adobe Flash Player.” and provides a helpful link to “Get the latest Flash Player”. Sadly, clicking on that link just gets the screen that has welcomed a million* iPhone users…
“Sorry Adobe Flasy Player is not available from adobe.com for your device’s operating system or browser”
And thats that. So, Mr Balsillie, where’s my real web experience on your flagship phone product?
Of course, this disappointment was made all the more ironic in that last week I got an email from Brian Gladden, Chief Financial Officer, Ron Garriques, President, Communication Solutions, and Robin Johnson, Chief Information Officer here at Dell announcing that they will be moving all Dell-issued Blackberry phone users over to Dell based devices like the Dell Streak Tablet and Dell Aero Smartphone over the next 2-years as Blackberry contracts expire.
Now thats great news as I’m a big believer in eating your own dogfood, something we didn’t do often enough at IBM. Getting IT Suppliers and manufacturers to use their own new products is a key move in my opinion. It’s one of the things that drove some great innovation into the early virtual machine operating systems at IBM. However, our internal IT team are under just as much pressure to modernize and adapt new technology, possibly more so than our customers. Adopting these Dell devices will give us some valuable experience in what our customers will have to go through.
For my part, Dell IT already have deployments of our Advanced Infrastructure Manager (AIM) and getting good results. In the design and architecture for VIS, we’ve so far managed to avoid and eliminate any use of flex/flash technology in our User Interface design and requirements, and that is great at it means we have a greater freedom of action by being able to develop for a much wider range of devices, and still deliver a quality interface and user experience.
*OK, ok, millions and millions…